Shipping Policy

We proudly offer FREE worldwide shipping! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, the estimated delivery time varies depending on your country or region. Please consider that holidays, natural disasters or pandemics may impact delivery times.

Canadian orders over $79 are eligible for free shipping. Worldwide orders over $129 are eligible for free shipping. Same-day delivery is available for Toronto in most areas for orders over $79.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item, don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package, you can visit our Tracking Page. Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@cvdtech.ca if you believe you have provided an incorrect shipping address.

Returns:

By placing an order on our website, you are responsible for the cost of return shipping back to our address. Please refer to our Refund Policy for further information on how to make a return.

Lost/Stolen Packages:

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier at the information provided to you on our Tracking Page. You will need to contact the shipping carrier directly. If you have any further questions on how to do this, please reach out to our customer support team at info@cvdtech.ca.

Shipping Costs and Delivery Times

Please allow us up to 2 business days to process your order.

USA

	Standard	Express
All orders*	Free shiping on non-restricted orders over $129 for Standard(8-15 business days) Below $129 will have extra $10 shiping fee for Standard(8-15 business days)	Free shiping on non-restricted orders over $200 for Express (3-7 business days) Over $129 will have extra $10 shiping fee for Express(3-7 business days) Below $129 will have extra $20 shiping fee for Express(3-7 business days)

 

 Canada

	Standard	Express
Quebec
All orders*	Below $79 will have extra $10 shipping fee(7-15 business days)  Free shipping on non-restricted orders over $79 on other orders	Below $79 will have extra $20 shipping fee(3-7 business days) Free shipping on non-restricted orders over $129 on other orders
Ontario
All orders*	Below $79 will have extra $6 shipping fee(3-5 business days) Free shipping on non-restricted orders over $79 on other orders	Below $79 will have extra $12 shipping fee(1-2 business days) Free shipping on non-restricted orders over $129 on other orders
BC
All orders*	Below $79 will have extra $10 shipping fee(7-15 business days) Free shipping on non-restricted orders over $79 on other orders	Below $79 will have extra $20 shipping fee(3-7 business days) Free shipping on non-restricted orders over $129 on other orders
Other provinces
All orders*	Below $79 will have extra $10 shipping fee(7-15 business days) Free shipping on non-restricted orders over $79 on other orders	Below $79 will have extra $20 shipping fee(3-7 business days) Free shipping on non-restricted orders over $129 on other orders

The rest of the wolrd

	Economy	Express
All orders	Free shiping on non-restricted orders over $129 for Economy (20-60 business days) Below $129 will have extra $30 shipping fee(20-60 business days)	Free shiping on non-restricted orders over $200 for Express (10-20 business days) Between $129-$199 will have extra $20 shipping fee for Express(10-20 business days) Below $129 will have extra $40 shipping fee for Express(10-20 business days)